It’s easy for administrative work to become the overlooked villain of small business operations. While the intention may be to prioritize product, people, or clients, the creeping sprawl of spreadsheets, emails, scheduling conflicts, and overdue invoices often steals valuable hours. Without a smart system to tame the mess, the back office becomes the bottleneck. The good news is that with a handful of practical decisions, business owners can reclaim time, energy, and focus—without hiring an army or